Corporate client training programme

Our courses, services and products are split into four main categories – Licensed Trade and Leisure Industry Programmes, The British Institute of Innkeeping courses, Management Development Programmes and Management Services and Publications. To find out more about the content and format of our courses please refer to the pdf documents below.
Right click on the links to download the pdf documents.

Open courses

	Profitable Business Portfolios (PBP)
	National Certificate For Personal Licence Holders (NCPLH)

Licensed trade and leisure industry programmes

	Assertiveness in Business
	Business Maximisation Programme for Licensees
	Chalkboard Challenge
	Customer Care and Customer Focus
	Employment Law
	Complete Bars Management Control (Fiddling Facts)
	Financial Controls – Intermediate
	Financial Controls – Advanced
	Food Safety Certificate
	Inn-Pub Promotions
	Legislation and Compliance
	Marketing your Retail Outlet
	Merchandising Masterclass
	Selling Skills for Front of House staff
	Staff Recruitment and Selection
	Stock Control and Complete Bars Management
	The Ultimate Development Programme for Area Managers

The British Institute of Innkeeping courses

	National Certificate For Personal Licence Holders (NCPLH) Call now for a complete listing of dates or to reserve your place(s)
	British Institute of Innkeeping Development Programmes
	British Institute of Innkeeping's National Certificate in Licensed Retailing  (5 day)
	British Institute of Innkeeping's Award for Responsible Alcohol Retailing (ARAR)
	British Institute of Innkeeping's Profitable Business Portfolios (PBP)

Management development programmes

	Developing Internal Customer Care
	Leadership skills
	Marketing and Managing your Retail Estate
	Negotiating Skills
	Presentation Skills
	Staff Recruitment and Selection Procedures
	Team Building
	Time Management
	Train the Trainer
	Appraisal Skills Training

Management services and publications

Key note conference speaker.
Contact us now for more details

	Business 'WHealth' Checks (Site Visits)
	The Complete Bars Management Control Manual